Returns & Exchanges

We want you to love your plastic-free beauty routine, so if you are not completely satisfied with your HiBAR products, we offer a 30-day satisfaction guarantee for a full refund or exchange. Simply reach out to our team to start your journey toward a better, zero-waste experience.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of your purchase with your order number and the reason for your return.

• 2.
  Receive Authorization

  Once approved, we will send you a prepaid return shipping label and detailed instructions on how to package your items.

• 3.
  Ship Your Items

  Affix the provided label to your original packaging and drop it off at any authorized carrier location.

• 4.
  Refund Processing

  After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.